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Frequently Asked Questions

Categories

Q. Can we buy online A. Yes you can shop online, and pay via sucure payment by Sage Pay.

Q.What size bike do I need A. Please check our size guide. Click here to view   
Q. Do you sell anywhere else online. A. yes we also sell on Amazon.

Q.
Are your bicycles fully assembled? A. No the bicycles will require some assembling.
Q.
What time are your phone lines open until? A.Our phones lines are open from 9am to 5.30pm Monday to Saturday.
Q.
Can we collect? A.Unfortunately we cannot offer a collection service at this time.
Q.
Are your bikes guaranteed? A.Yes they come with a 1 years manufacturers warranty.
Q
.Where are you based? A.We are based in Farnborough, Hampshire.
Q.When is the best time to phone you? A.From 9.00am  5.30pm, Monday to Saturday. If you are having trouble contacting us, email us we will try to email you back within 24 hours.
Q
: How much are your delivery charges A: Delivery charges will vary from product to product please click here to veiw our delivery rates .
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: Do you deliver to non UK residents? A: We do but additional cost will apply please call us to discuss cost (01252-541147)
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: Can you deliver Saturdays? A: We do but additional cost will apply please call us to discuss cost (01252-541147)